Refund and Returns Policy
At White House cocaine, customer satisfaction and confidence are extremely important to us. We are committed to providing reliable service, secure transactions, and fair resolution in the rare event of an issue.
This Refund & Returns Policy outlines how we handle delivery issues, refunds, and order concerns.
Failed Delivery – 100% Refund Guarantee
If a delivery fails due to verified shipping issues, we offer a 100% refund within 48 hours of confirmation.
A failed delivery may include:
- Carrier-confirmed non-delivery
- Package officially marked as lost in transit
- Delivery failure caused by shipping error
Once a failed delivery is confirmed by the carrier or our support team:
- A full refund (100%) will be issued
- Refunds are processed within 48 hours
- Funds are returned using the original payment method
Our goal is to resolve issues quickly and fairly.
Order Processing & Cancellations
Orders may only be canceled if they have not yet been processed or shipped.
Once an order has entered fulfillment or has been dispatched, it cannot be canceled.
To request a cancellation, customers must contact support immediately after placing the order.
Returns Policy
Due to the nature of our products and to maintain safety, hygiene, and quality standards:
- We do not accept returns once items have been shipped
- Opened or used items cannot be returned
- Items that have been delivered successfully are considered final sale
If a product arrives damaged or incorrect, customers must contact us within 24 hours of delivery with relevant details so we can investigate and resolve the matter promptly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
White House is not responsible for:
- Incorrect addresses entered by the customer
- Packages returned due to incomplete or inaccurate shipping details
- Delivery failures caused by customer error
Please double-check your shipping information before confirming your order.
Refund Processing Timeline
Once a refund is approved:
- Processing begins immediately
- Funds are issued within 48 hours
- Depending on your payment provider, it may take additional time for the funds to reflect in your account
We do not charge restocking fees for failed deliveries.
Discretion & Confidentiality
All refund inquiries and support communications are handled confidentially and securely. We prioritize discretion and professionalism throughout the resolution process.
Contacting Support
If you experience an issue with your order, please contact our support team promptly with:
- Order reference number
- Description of the issue
- Any relevant shipping updates
Our team will review the case and provide a timely resolution.
At White House cocaine, customer satisfaction and confidence are extremely important to us. We are committed to providing reliable service, secure transactions, and fair resolution in the rare event of an issue.
This Refund & Returns Policy outlines how we handle delivery issues, refunds, and order concerns.
Failed Delivery – 100% Refund Guarantee
If a delivery fails due to verified shipping issues, we offer a 100% refund within 48 hours of confirmation.
A failed delivery may include:
- Carrier-confirmed non-delivery
- Package officially marked as lost in transit
- Delivery failure caused by shipping error
Once a failed delivery is confirmed by the carrier or our support team:
- A full refund (100%) will be issued
- Refunds are processed within 48 hours
- Funds are returned using the original payment method
Our goal is to resolve issues quickly and fairly.
Order Processing & Cancellations
Orders may only be canceled if they have not yet been processed or shipped.
Once an order has entered fulfillment or has been dispatched, it cannot be canceled.
To request a cancellation, customers must contact support immediately after placing the order.
Returns Policy
Due to the nature of our products and to maintain safety, hygiene, and quality standards:
- We do not accept returns once items have been shipped
- Opened or used items cannot be returned
- Items that have been delivered successfully are considered final sale
If a product arrives damaged or incorrect, customers must contact us within 24 hours of delivery with relevant details so we can investigate and resolve the matter promptly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
White House is not responsible for:
- Incorrect addresses entered by the customer
- Packages returned due to incomplete or inaccurate shipping details
- Delivery failures caused by customer error
Please double-check your shipping information before confirming your order.
Refund Processing Timeline
Once a refund is approved:
- Processing begins immediately
- Funds are issued within 48 hours
- Depending on your payment provider, it may take additional time for the funds to reflect in your account
We do not charge restocking fees for failed deliveries.
Discretion & Confidentiality
All refund inquiries and support communications are handled confidentially and securely. We prioritize discretion and professionalism throughout the resolution process.
Contacting Support
If you experience an issue with your order, please contact our support team promptly with:
- Order reference number
- Description of the issue
- Any relevant shipping updates
Our team will review the case and provide a timely resolution.
